Returned Goods Authorization (RGA) Form

Complete the form below and a Joyce/Dayton representative will be in touch to assist with your request.

The destination address in Portland, Indiana, will be included on the RGA you receive. For the best results please include a copy of the RGA form inside the package you send and write the RGA number on the outside of the package. Do not use the original packaging if it is damaged or if it is no longer appropriately sized for the item(s) being returned. Items that are damaged due to improper packaging will not be accepted.

RGA’s are only valid for 30 days so it is best to send the return as soon as possible after obtaining the RGA number.

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Request a quote for products and repair parts:

  • New Product Quote: Visit the product sections on this website and select or construct a part number and quantity of the product you wish to purchase.
  • Reorder a Product: Include the previous PO or serial number along with the quantity you need.
  • Repair Parts: View the product manual or exploded view to identify the components that are needed. Locate the product serial number and include it in your correspondence with Customer Service.

If you need us to repair your product, request a Returned Goods Authorization (RGA) number by email, phone, or simply fill out the form above and mention "RGA" in message box.

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By submitting this form, I agree to the Joyce/Dayton Website Usage Terms and ConditionsPrivacy Policy, and that a Joyce/Dayton representative may contact me.

30 Ton Ball Screw ComDRIVEs

CDB1130, CDB3230

Joyce 30-ton ball screw ComDRIVEs (CDB) lift and precisely position loads. Upright or inverted, these heavy-duty ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, and Double clevis designs. Travel speeds range from 3.49 to 20.60 inches per minute. CDB ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.

20 Ton Ball Screw ComDRIVES

CDB820, CDB2420

Joyce 20-ton ball screw ComDRIVEs (CDB) lift and precisely position loads. Upright or inverted, these heavy-duty ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, and Double clevis designs. Travel speeds range from 3.52 to 20.81 inches per minute. CDB ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.

10 Ton Heavy Duty High Lead Ball Screw ComDrives

CDHB810, CDHB2410

Joyce 10-ton heavy-duty, high lead ball screw ComDRIVEs (CDHB) lift and precisely position loads. Upright or inverted, these ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, and Double clevis designs. Travel speeds range from 7.04 to 41.63 inches per minute. CDHB ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.

10 Ton Heavy Duty Ball Screw ComDrives

CDB810, CDB2410

Joyce 10-ton,heavy duty ball screw ComDRIVEs (CDB) lift and precisely position loads. Upright or inverted, these heavy-duty ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, Double clevis, and Trunnion mount designs. Travel speeds range from 3.52 to 20.81 inches per minute. CDB ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.

10 Ton High Lead Ball Screw ComDrives

CDHBL810, CDHBL2410

Joyce 10-ton high lead ball screw ComDRIVEs (CDHBL) lift and precisely position loads. Upright or inverted, these ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, and Double clevis designs. Travel speeds range from 7.04 to 41.63 inches per minute. CDHBL ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.

10 Ton Ball Screw ComDrives

CDBL810, CDBL2410

Joyce 10-ton ball screw ComDRIVEs (CDBL) lift and precisely position loads. Upright or inverted, these standard-duty ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, and Double clevis designs. Travel speeds range from 3.34 to 19.72 inches per minute. CDBL ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.

5 Ton High Lead Ball Screw Comdrives

CDHB65, CDHB125, CDHB245

Joyce 5-ton high lead ball screw ComDRIVEs (CDHB) lift and precisely position loads. Upright or inverted, these ComDRIVEs operate at their charted capacity whether in tension or compression and are available in Translating, KFTN, and Double clevis designs. Travel speeds range from 7.04 to 55.50 inches per minute. CDHB ComDRIVEs require two-thirds less torque to lift loads than similarly sized machine screw ComDRIVEs.